Frequently Asked Questions
How long will my first appointment take?
It depends on the complexity of your neurological problem. A patient with a straightforward problem such as carpal tunnel syndrome may not require as long an appointment as someone with the new diagnosis of multiple sclerosis. Some patients have extensive old records to be reviewed and some patients may be seeing a physician for the very first time.
What is involved in the first evaluation?
In the first evaluation, the neurologist will make an assessment of the nature of the problem at hand. Some neurological consultations are for questions of diagnosis, that is, what is wrong with the patient. In that case the consultation may be followed by recommendations for imaging procedures and diagnostic lab tests with a follow up visit to review all of the data. Sometimes the diagnosis is already known and the consultation is for decisions about treatment. In that case, tests might not be ordered but tests might be reviewed and the discussions about treatment options will then take place. In other words, the function of the first evaluation will determine what is involved and what is done.
Why do some patients get called back before me when I am in the waiting room first?
There are usually two physicians seeing patients at any given time. Their schedules vary depending on the patients they are seeing. New patients and returning patients are scheduled for different amounts of time. Sometimes there are in-office emergencies which cause unpredictable delays in your provider’s schedule. Please bear with us. If it appears that you are waiting an inordinate amount of time, do not hesitate to ask one of the staff to check on the status of your appointment.
What information do I need to bring to my first appointment?
Please bring with you a list of all of your medications and their dosages. It is also very helpful for you to make a list of your medications allergies. Let us know to whom you wish records of your consultation to be sent (your primary physician, your gynecologist, your surgeon, your psychiatrist, etc). Please be sure pertinent copies of your medical records have been forwarded to us or brought to us the day of your appointment. It is a waste of your time if our nurse and physician spend a lot of your time on the phone tracking down records and searching for X-ray reports. If you have X-rays or MRI scans that are important for the issues your neurologist to review, please be sure you either bring them yourself or have them forwarded to us in ample time for your appointment.
Which hospitals are the Desai Neurology Group Physicians affiliated with?
Our Doctors have privileges at the following Hospitals
- Pomona Valley Hospital Medical Center
- San Antonio Community Hospital
- Casa Colina Hospital
What do I do if I need to speak to my neurologist after office hours or on the weekends or holidays?
There is a neurologist on call for Desai Neurology group every weekday evening. If you have an emergency that cannot wait until routine business hours, call the main office number, 909-982-2719 and the answering service will page the physician on duty to return your call. On the weekends, there is one of our three neurologists on-call that take care of hospital responsibilities and who take emergency phone calls.
What Insurance does Desai Neurology Group take?
Click here for Patient area/ Insurance/Billing
How do I get put on the cancellation list to be seen sooner than my scheduled appointment?
At this time we do not have a cancellation list.
What is the educational background of the neurologists in the practice?
Learn more about our Physicians and their Biographies here
Why must I sign so many forms before any one can talk to any one in my family about my case?
New federal regulations known collectively as HIPAA are in force to protect the privacy(click here for direct link) of patients. While some of the regulations may seem burdensome to the physicians and the patients, but they are ultimately designed to protect you from the improper use of your medical history. Bear with us. These regulations must be adhered to since they are backed up by stiff penalties for failure to follow them.